Privacy Policy

Crystal Hand Car Wash and Detailing

At Crystal Hand Car Wash & Detailing, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, website, or contact us.

Information We Collect

We may collect the following types of personal information:

Name
Phone number
Email address
Vehicle details
Booking information
Payment details (where applicable)
Messages or enquiries submitted through our website or social media

We may also collect non-personal information such as browser type, device information, and website usage data to improve our services.

How We Collect Information

Your information may be collected when you:

Book a service
Contact us by phone, email, website, or social media
Visit our website
Participate in promotions or offers
Leave a review or feedback

How We Use Your Information

We use your information to:

Provide car wash and detailing services
Manage bookings and appointments
Respond to enquiries and customer support requests
Process payments
Improve our services and customer experience
Send updates, promotions, or service reminders (if consent is provided)

Sharing Of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

With trusted service providers assisting in business operations
When required by law or legal obligations
To protect the rights, property, or safety of our business, customers, or others

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission or storage system can be guaranteed as completely secure.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

Cookies may collect:

Website traffic information
Browser preferences
Pages visited
Time spent on the website

You may disable cookies through your browser settings if preferred.

Third-Party Links

Our website or social media may contain links to third-party websites, including Instagram or Google. We are not responsible for the privacy practices or content of external websites.

Instagram: Crystal Hand Car Wash & Detailing Instagram

Access & Correction

You may request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated.

Marketing Communications

If you opt in to receive promotional content, you may unsubscribe at any time by contacting us directly or following the unsubscribe instructions provided.

Changes To This Privacy Policy

Crystal Hand Car Wash & Detailing may update this Privacy Policy from time to time. Any changes will be posted on our website and become effective immediately upon publication.